BUILD AND MARKET YOUR SHOPIFY STORE
We help e-commerce brands maximise growth opportunities
We help e-commerce brands maximise growth opportunities
We help founder-led Shopify brands build more profitable, predictable businesses by increasing subscriptions, improving customer retention and driving more repeat purchases. Through commercial strategy, Shopify optimisation, CRO and lifecycle marketing, we help turn first-time customers into loyal, long-term customers.
Most Shopify agencies build websites. We help founder-led Shopify brands build more valuable businesses.
Our focus isn't simply launching beautiful stores. We help brands increase customer lifetime value by growing subscriptions, improving customer retention, increasing repeat purchases and creating better experiences that encourage customers to buy again and again. Every recommendation we make is driven by commercial outcomes, not just design trends or new technology.
Whether you need a subscription strategy, Shopify optimisation, conversion rate optimisation, lifecycle marketing, Klaviyo automation or ongoing development, we become an extension of your team. We work alongside ambitious founders to identify growth opportunities, prioritise initiatives with the greatest commercial impact, and continually optimise performance as your business evolves.
Unlike traditional agencies that disappear once a project is complete, we believe long-term partnerships produce the strongest results. As a retained client, you'll have direct access to our small but highly experienced team of Shopify developers, designers, marketers and e-commerce strategists. You'll benefit from ongoing strategic guidance, proactive recommendations and rapid implementation without the cost of building an in-house team.
Our flexible retainers are designed around long-term growth rather than one-off projects. Whether you're looking to scale your subscription programme, increase repeat purchases or unlock the next stage of growth, we'll provide the expertise, accountability and support to help you get there.
Arrange a complimentary strategy consultation to discover how Why Matters can help you build a more profitable, predictable Shopify business.
We help founder-led Shopify brands increase subscriptions, improve customer retention and generate more repeat purchases to build more profitable, predictable businesses.
From commercial strategy and Shopify optimisation to development, CRO, Klaviyo and lifecycle marketing, we become an extension of your team and continuously improve performance.
The best results come from long-term collaboration. We work with ambitious brands that want a proactive partner focused on sustainable growth, not just completing projects.
Thanks to Why Matters' efforts, we increased our conversion rate by 40% and site speed by 85%. The team launched the new site theme within four months and was honest and transparent throughout the engagement. Overall, they were pragmatic and dedicated to our success.
Why Matters successfully launched our wholesale store and applied the new theme to our website. The team excelled at finding pragmatic solutions to issues and being responsive through email. They delivered on time despite scope changes, and their flexibility and expertise stood out.
The Why Matters team was able to successfully reduce our CoA on new customers due to their hands-on management style and quick and reliable responses. We appreciated how the team cared about the environmental side of the company's operations.
I'm really pleased with the quality and attention to detail in their work. They were quick to respond, and after two other developers attempted the same job, these guys got it done immediately and at a great price.
| also appreciate the 3-month guarantee they offer with all their work - it really builds trust.
Highly recommend!
| highly recommend Why Matters. This is the second time | have worked with them and | am planning to do so again. They are knowledgeable, creative, responsive, professional and hard working. | came across other overseas companies that were asking for £thousands up front that is a big risk for a small company. Why Matters is much more reasonable and did a fabulous job in building 2 websites for me.
It has been a pleasure working with the Why Matters team. We are a new business and needed a lot of guidance on all aspects of our site and e-commerce needs. Marcus allowed us to see our designs and ideas alongside recommendations to help guide us on our vision. No ask felt too big, and the revisions were done quickly. The project was delivered beyond expectations, and we continue to work with Why matters in the future!
I couldn't rate the Why Matters team more highly. They have been an absolute pleasure to work with on a new section of our shop for a collaboration launch. They delivered on time, and in full, and took the stress out of everything. They were quick to respond and tweak things as required, and solved a number of issues that arose very quickly.
I have been working with Why Matters for many years and super happy with their work. They built 3 websites for us, including 2 eCom stores. Marcos always up for challenge, and we've never had any issues they wouldn't solved. What's very crucial for the startup like us, it's their affordable price range. I highly recommend this company!
Why Matters' work has boosted the client's site health score from seven to 73. Flexible and accommodating, the team is focused on exceeding expectations and ensuring client satisfaction. They show their support and commitment to the client's success by delivering high-quality results on time.
At Why Matters we bring ideas to the table but we also listen. Everything we do is underpinned by collaboration: we not only work as a team internally but we also ensure there is a steady dialogue with each of our clients, which we're able to do thanks to our dedicated account managers.
Our Shopify e-commerce packages are designed to meet the unique needs of growing Shopify stores at any stage.
Packages range from foundational SEO and pay-per-click advertising support to premium retainer packages that provide dedicated teams to accelerate the growth of your business through boosting search visibility and significantly scaling store performance.
RETAINER
THE WELCOME PACKAGE
AD-HOC
THE 5-HOUR BLOCK PACKAGE
RETAINER
GROW 360 SHOPIFY RETAINER PACKAGE
RETAINER
THE COMPLETE PACKAGE
RETAINER
RUN SHOPIFY RETAINER PACKAGE
RETAINER
RUN LITE SHOPIFY RETAINER PACKAGE
RETAINER
SEO RETAINER PACKAGE
Paid ads are getting more costly each year, making organic search engine optimisation more important than ever for business success. When implemented correctly, an SEO strategy delivers ongoing traffic and leads for many months into the future. Tired of feeling unsure about where to focus your SEO efforts? Our team has helped clients just like you gain better results. We take the guesswork out of SEO so you can focus on growing your business, not chasing analytics.
Our free SEO audit provides a personalised action plan to boost your search rankings and visibility. We'll outline the specific on-page, off-page, and technical tweaks needed to send your organic traffic soaring. Let us analyse your website and digital presence to uncover optimisation opportunities you may be missing
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Do you have an exciting brand that the world needs? Call us today and see if you qualify for our Pro Bono consulting and marketing services
Run a quick diagnostic on your store and get an instant snapshot of where your biggest growth opportunities are hiding.
