Ayo is the founder of Why Matters, a Shopify agency based in Brighton. With over 20 years of experience in ecommerce, digital marketing, and ROI-driven growth, he has helped hundreds of Shopify brands build, launch, and scale their online stores. Why Matters is a certified Shopify, Klaviyo, and Recharge partner.
Wix and Shopify are both popular platforms for building an online presence, but they are designed for different purposes. Shopify is a dedicated ecommerce platform built to help merchants sell products at scale. Wix is a general-purpose website builder that includes ecommerce functionality alongside portfolios, blogs, booking systems, and business sites. The right choice depends on whether selling products is the primary purpose of your website or one feature among many.
As a Shopify agency, we work exclusively with Shopify, so we are transparent about our perspective. However, Wix is genuinely the better choice for certain types of businesses, and this guide will be clear about when that is the case.
Agency insight: The merchants who come to us from Wix most often do so because their store has grown to a point where Wix's ecommerce features are no longer sufficient, particularly around inventory management, multi-channel selling, and app integrations. For small stores with simple product ranges, Wix works well. The problems typically appear as the business scales.
| Feature | Shopify | Wix |
|---|---|---|
| Primary Purpose | Dedicated ecommerce platform | General-purpose website builder with ecommerce |
| Starting Price (Ecommerce) | £19/month (Basic, all plans include ecommerce) | £17/month (Business plan, minimum for ecommerce) |
| Hosting | Included, enterprise-grade | Included |
| App Ecosystem | 8,000+ curated ecommerce apps | 500+ apps (general purpose, fewer ecommerce-specific) |
| Payment Gateways | 100+ including Shopify Payments (0% transaction fees) | Wix Payments, PayPal, Stripe, and limited others |
| Multi-Channel Selling | Instagram, Facebook, TikTok, Amazon, Google Shopping, eBay | Limited (Facebook and Instagram on select plans) |
| POS (In-Person Selling) | Built-in Shopify POS with dedicated hardware | Wix POS (limited availability and features) |
| Abandoned Cart Recovery | Included on all plans | Available on Business and ecommerce plans |
| Design Flexibility | Theme-based with customisation, conversion-focused | Drag-and-drop with AI website builder, highly flexible |
| AI Features | Shopify Magic (product descriptions, email), Sidekick AI assistant | Wix AI Website Builder (generates entire sites from prompts) |
| Support | 24/7 email, chat, and phone | 24/7 chat and callback support |
| Best For | Product-based businesses planning to scale | Small businesses, service providers, and portfolios with light ecommerce |
| Plan | Monthly Cost (Annual Billing) | Ecommerce Included? | Key Limitation |
|---|---|---|---|
| Wix Light | £7/month | No | Branding, limited storage |
| Wix Core | £12/month | No | No ecommerce functionality |
| Wix Business | £17/month | Yes | Basic ecommerce, limited payment options |
| Wix Business Elite | £120/month | Yes | Priority support, advanced features |
| Shopify Basic | £19/month | Yes | Full ecommerce from day one |
| Shopify | £49/month | Yes | Professional reporting, more staff accounts |
| Shopify Advanced | £259/month | Yes | Advanced reporting, lower transaction fees |
On headline price, Wix's Business plan at £17 per month is slightly cheaper than Shopify Basic at £19 per month. However, comparing the ecommerce functionality included at each price point reveals a significant gap. Shopify Basic includes abandoned cart recovery, multi-channel selling, discount codes, gift cards, inventory management across locations, and access to 8,000+ apps. Wix Business includes more basic ecommerce tools with fewer integrations and a smaller app ecosystem.
Shopify also offers a 3-day free trial followed by £1 per month for the first three months, making it effectively free to test for an extended period.
Wix's greatest strength is its drag-and-drop editor. You can place any element anywhere on the page with pixel-perfect control. Wix also offers an AI Website Builder that can generate an entire website from a text prompt, which is genuinely impressive for getting started quickly. For non-technical users who want maximum creative freedom over page layout, Wix's editor is arguably the most intuitive on the market.
Shopify's editor is more structured. Rather than free-form placement, Shopify uses a section-based theme editor that guides you through a logical store setup. This is slightly less creatively flexible than Wix's approach, but it ensures your store follows proven ecommerce layout patterns that are optimised for conversion. For most merchants, this structured approach actually produces better results because it prevents common design mistakes that hurt sales.
Why Matters perspective: creative freedom in page layout is valuable for portfolios and brand-driven websites where visual storytelling is the primary goal. For ecommerce, where the objective is to guide a visitor from product discovery to checkout as smoothly as possible, Shopify's structured approach typically outperforms free-form design. The stores we build that convert best are the ones that follow established ecommerce UX patterns rather than breaking them for creative effect.
Wix offers over 800 templates across every category of website, not just ecommerce. The design quality is high and the range is broad, covering restaurants, portfolios, event sites, fitness businesses, and more. Wix's drag-and-drop editor allows complete customisation of any template with no coding required.
Shopify's theme library is smaller and focused exclusively on ecommerce. Free themes (Dawn, Sense, Craft) are well-optimised for speed and conversion. Premium themes (£150 to £300 as a one-off purchase) offer more design variety while maintaining the conversion-focused structure that Shopify themes are known for.
One important difference: Wix does not allow you to change your template after your site is live without rebuilding the site from scratch. Shopify allows you to switch themes at any time while preserving your products, pages, and content.
For a custom Shopify design, our Shopify designers can build a bespoke theme that combines visual impact with conversion-optimised layout.
This is where the platforms are most different. Shopify was built from the ground up for ecommerce. Wix added ecommerce to an existing website builder. The depth of Shopify's ecommerce tools reflects this:
Shopify's App Store contains over 8,000 curated apps purpose-built for ecommerce. [Klaviyo](https://www.klaviyo.com rel="sponsored") for email marketing, Recharge for subscriptions, Judge.me for reviews, and Smile.io for loyalty all integrate natively and are used by thousands of Shopify merchants.
Wix's App Market contains around 500 apps. While it covers basic needs (forms, social feeds, chat), the ecosystem is significantly smaller and less ecommerce-focused than Shopify's. Many of the advanced ecommerce integrations available on Shopify, particularly around lifecycle email marketing, subscription management, and loyalty programmes, do not have equivalent options on Wix.
Why Matters perspective: the app ecosystem difference matters most as your business grows. A small store selling a handful of products may not need many apps. A growing store that wants email automation, subscription products, loyalty programmes, review management, and multi-channel selling will quickly reach Wix's limits.
Shopify supports over 100 payment gateways including Shopify Payments (which eliminates transaction fees), PayPal, Stripe, Klarna, Clearpay, and Apple Pay. Shopify's checkout converts at 1.72 times the industry average according to Shopify's own testing. Shop Pay, Shopify's accelerated checkout, pushes conversion rates even higher and automatically offsets carbon emissions from every delivery.
Wix accepts payments through Wix Payments (powered by Stripe in supported regions), PayPal, and a limited selection of additional processors. The payment options are adequate for most small stores but significantly more limited than Shopify's.
For in-person selling, Shopify POS is a fully integrated solution with dedicated hardware that syncs inventory and customer data with your online store. Wix offers a POS solution but with more limited availability and features.
Both platforms have improved their SEO tools significantly in recent years. Both support custom meta titles and descriptions, image alt text, XML sitemaps, and 301 redirects.
Where Shopify leads is in page speed and technical SEO. Shopify's managed hosting and CDN infrastructure deliver consistently fast load times (1.8 seconds average), which is a confirmed Google ranking factor. Wix has improved its speed significantly since its earlier days but can still produce slower pages, particularly with complex designs that use heavy media elements.
Shopify also generates clean, predictable URL structures by default, while Wix's URLs have historically been less SEO-friendly, though this has improved. Shopify's editable robots.txt and automatic canonical tags provide additional technical SEO control.
For a full guide to maximising SEO on Shopify, see our Shopify SEO guide.
Shopify scales seamlessly from a startup selling ten products to an enterprise processing millions in monthly revenue. Moving from Basic to Shopify to Advanced to Shopify Plus is seamless, with infrastructure scaling automatically and no migration required.
Wix can handle small to medium stores effectively but is not designed for high-volume ecommerce. Merchants with large catalogues, complex inventory requirements, high traffic volumes, or multi-channel selling needs will eventually encounter limitations that require migrating to a dedicated ecommerce platform. This migration has a cost in time, money, and potential disruption that is worth considering at the outset.
Wix is genuinely the stronger option if:
Shopify is the stronger choice for most product-based ecommerce businesses, and particularly if:
For a broader view of why Shopify is the platform of choice for serious ecommerce brands, see our Why Shopify page.
If your ecommerce needs have outgrown what Wix can support, migration to Shopify is a well-established process. The key elements include product data transfer (products, images, descriptions, variants), customer data migration, URL redirect mapping to preserve SEO rankings, theme setup on Shopify, app and integration configuration, and thorough testing before switching over.
One important note: because Wix uses a closed ecosystem, product data export is more limited than from platforms like WooCommerce. However, migration tools and manual processes can handle this effectively when planned properly.
If you are considering a migration from Wix to Shopify, email us and we would be happy to discuss your specific requirements.
Wix is an excellent platform for what it was designed to do: create beautiful, versatile websites for small businesses, freelancers, and service providers. Its drag-and-drop editor and AI Website Builder make it one of the most accessible platforms available for non-technical users.
Where we see merchants make mistakes is in choosing Wix for a product-based business because it is slightly cheaper or because the drag-and-drop editor feels more intuitive, without considering whether the ecommerce features will support their growth over the next two to three years. By the time they need advanced inventory management, multi-channel selling, subscription products, or sophisticated email marketing integrations, migrating to Shopify costs more time and money than starting on Shopify would have.
The right platform is not the one with the lowest monthly price or the most flexible page editor. It is the one that supports what your business actually needs to do, both today and as it grows.
Is Wix cheaper than Shopify? On headline price, Wix's Business plan at £17 per month is slightly cheaper than Shopify Basic at £19 per month. However, Shopify includes significantly more ecommerce functionality at its starting price, including abandoned cart recovery, multi-channel selling, advanced discount codes, and access to 8,000+ apps. When comparing like-for-like ecommerce capability, Shopify offers better value.
Is Wix good for ecommerce? Wix is adequate for small stores with simple product ranges and low order volumes. For businesses where ecommerce is the primary revenue channel, Shopify provides substantially deeper functionality across inventory management, multi-channel selling, checkout conversion, app integrations, and scalability.
Can I switch from Wix to Shopify? Yes. Product data, customer information, and content can be transferred from Wix to Shopify. URL redirects should be set up to preserve SEO rankings. We have handled Wix-to-Shopify migrations for clients whose ecommerce needs outgrew Wix's capabilities.
Is Shopify better for SEO than Wix? Shopify has a meaningful advantage in page speed (1.8 seconds average load time) and URL structure cleanliness, both of which are confirmed Google ranking factors. Both platforms support the same core SEO features (meta titles, alt text, sitemaps, redirects). For a full Shopify SEO guide, see our Shopify SEO guide.
Can I change my Wix template after going live? No. Wix does not allow template switching once your site is live without rebuilding from scratch. Shopify allows you to switch themes at any time while preserving all your products, pages, and content. This is a significant practical difference for growing businesses that may want to refresh their design without starting over.
Which platform is better for selling on social media? Shopify has native multi-channel selling across Instagram, Facebook, TikTok, Amazon, Google Shopping, and eBay, all managed from a single dashboard. Wix offers limited social selling on select plans. If selling through social platforms is part of your strategy, Shopify is the significantly stronger choice.
The Wix vs Shopify decision comes down to what your website primarily needs to do. If your website is a brand presence, portfolio, or service business that also sells a small number of products, Wix's design flexibility and simplicity make it a strong choice. If your website exists primarily to sell products and you plan to grow that ecommerce operation over time, Shopify is the purpose-built platform that will support that growth without requiring a platform migration later.
Both are good platforms. The mistake is choosing one for a job the other was designed to do.
If you are considering Shopify for a new store or thinking about migrating from Wix, email us and we would be happy to discuss whether Shopify is the right fit for your business.