If you are launching subscriptions for the first time, Shopify Subscriptions is usually the right start: it is free, built by Shopify and covers the essentials, provided your payment gateway and theme are supported. Move to Recharge when subscriptions become a core part of the business and retention is where the money is. Recharge Starter adds a customer portal, cancellation offers, failed payment recovery, upsells and win back tools for $99 a month plus 1.49% plus 19 cents per transaction. Choose Recharge Plus at $499 a month if you need bundles, rewards or referrals. Whichever you pick, the returns come from how well you keep subscribers, not from the app itself.
Subscriptions compound. Across 20,000 brands in Recharge's 2026 Subscription Trend Report, subscribers placed nearly three times as many orders as one time shoppers. Keeping them is the hard part: Recurly's State of Subscriptions report found that 52% of consumers cancelled at least one subscription in the past year, and that nearly one in four new sign ups came from a former subscriber.
That is why the choice of app matters less at launch and more as the programme grows. A free app that cannot run a cancellation offer is cheap until churn starts costing more than a paid app would.
The results can be significant. Mama Bamboo, an award winning nappy subscription brand we work with, cut churn by 23% within three months and raised subscription lifetime value by 45% within five months after working with us.
Shopify Subscriptions is Shopify's own app, and it has no app fee. Shopify's Help Center guide sets out what it needs and what it does:
Shopify's sales reports can also be split by subscription and one time purchases, and the customer cohort analysis report can filter first orders by subscription, which makes it easy to measure a first programme.
Recharge is a dedicated subscription platform for Shopify stores, and its pricing page lists three routes in:
| Plan | Price | What it adds |
|---|---|---|
| New store plan | $25 a month, no transaction fees | For net new stores since 9 February 2026, up to 50 lifetime subscription customers |
| Starter | $99 a month plus 1.49% plus 19 cents per transaction | Customer portal, cancellation prevention, failed payment recovery, upsells and win back, with a 60 day free trial |
| Plus | $499 a month plus 1.34% plus 19 cents, 12 month term | Everything in Starter plus bundles, rewards, referrals, a JavaScript SDK and concierge SMS |
Starter does not include bundles, rewards or referrals, so check which plan the features you need sit on before you compare prices.
Recharge's cancellation prevention asks customers why they are leaving and shows a tailored offer for each reason, reports each attempt as saved or abandoned, and lets you A/B test offers. Recharge also publishes guidance on keeping cancellation flows compliant with regional laws. It also integrates with Klaviyo, so renewal, pause and cancellation events can trigger emails in Klaviyo.
Skio is now part of Recharge. Skio joined Recharge on 30 April 2026, and both platforms continue with a combined roadmap. Recharge did not disclose the terms, but Skio's founder told TechCrunch the deal was worth $105 million in cash.
| Shopify's app | Recharge | |
|---|---|---|
| App fee | None | $25, $99 or $499 a month |
| Transaction fee | None from the app | 1.49% or 1.34%, plus 19 cents |
| Bundles | Not supported | Plus plan |
| Rewards and referrals | Not available | Plus plan |
| Cancellation offers | Check current features | Starter and Plus |
| Failed payment recovery | Check current features | Starter and Plus |
| Gateways | Listed gateways only | Check Recharge for yours |
| Reporting | Built into Shopify | Recharge analytics |
Shopify adds features to its app regularly, so confirm the current list in the Help Center before deciding on the strength of a missing feature.
Take a store with 500 subscribers paying $40 a month, so $20,000 of subscription revenue and 500 orders a month:
| App | Monthly cost | How it adds up |
|---|---|---|
| Shopify Subscriptions | $0 from the app | Normal Shopify plan and payment processing only |
| Recharge Starter | About $492 | $99 plus $298 (1.49% of $20,000) plus $95 (500 orders at 19 cents) |
| Recharge Plus | About $862 | $499 plus $268 (1.34% of $20,000) plus $95 |
Now look at what the money buys. At a 60% gross margin, each subscriber you keep for another month is worth about $24. Starter's $492 is covered by keeping around 21 subscriber months a month, roughly 4% of this base. Our clients tell us that is exactly how they judge Recharge: as a good investment when it quickly pays back its monthly cost.
Failed payments are a big part of that sum. Recurly's churn benchmarks put ecommerce churn at 4.25%, with 1.38 points of it involuntary, so about a third comes from failed payments. Recurly labels these annual rates, although its own worked example treats a similar figure as monthly, so check the period before you model with them.
The UK government has announced subscription rules due in January 2027. They require clearer upfront information, regular reminders, easier cancellation and a 14 day cooling off period after a trial or a long term contract renewal.
Neither app makes you compliant on its own. You need clear terms at checkout, reminder emails before renewals, and a cancellation route as simple as the sign up. Show the subscription option clearly on product pages rather than selecting it by default, and make sure any cancellation offer is easy to decline.
In words, work down three questions and stop at the first yes:
Our comparison of the best Shopify subscription apps covers Loop, Appstle and Seal as well.
Most stores that start on Shopify Subscriptions reach a point where the free app costs more than it saves. The signals are consistent:
Plan the move like any migration: export your subscription contracts, map products and plans, test renewals, and tell subscribers what is changing and when. Our guide to subscription metrics explains what to measure before and after, so you can see whether the move paid off.
We are a Recharge partner and a Klaviyo partner, so weigh our view with that in mind.
Most of our clients say Recharge offers advanced features, deep customisation and enterprise grade tools for scaling recurring revenue. Most use it for the customisation that helps reduce churn, and they see it as a good investment when it quickly pays back its monthly cost. Results like Mama Bamboo's depend on the retention work built around an app as much as on the app itself.
We still recommend Shopify Subscriptions for many first launches. It is free, it is simple, and it lets you prove demand before you pay for tools. The mistake we see most is the opposite one: brands that spend all their effort winning subscribers and very little keeping them.
If you want help choosing or moving, our Shopify subscriptions service covers setup, migration and retention. Our pricing is published and development projects carry a 3 month guarantee.
Is Shopify Subscriptions free?
Yes. Shopify Subscriptions has no app fee. You still pay your Shopify plan and normal payment processing, and it only works with supported payment gateways and a theme that supports sections and blocks.
How much does Recharge cost?
Recharge has a $25 a month plan for new stores with up to 50 lifetime subscription customers and no transaction fees. Starter costs $99 a month plus 1.49% plus 19 cents per transaction, and Plus costs $499 a month plus 1.34% plus 19 cents on a 12 month term. Check Recharge's pricing page before you commit, because plans change.
Can Shopify Subscriptions sell subscription bundles?
No. Shopify Subscriptions does not support bundles. On Recharge, bundles are part of the Plus plan rather than Starter.
When should a store move from Shopify Subscriptions to Recharge?
When subscriptions have become a core revenue line and retention is where the money is: you need tailored cancellation offers, stronger failed payment recovery, bundles, rewards or referrals. Recharge Starter should pay for itself through the subscribers it helps you keep.
What happened to Skio?
Skio joined Recharge on 30 April 2026. Recharge says both platforms continue with a combined roadmap, and Skio's founder told TechCrunch the deal was worth $105 million in cash.
What UK subscription rules are coming?
The UK government has announced rules due in January 2027 that require clearer upfront information, regular reminders, easier cancellation and a 14 day cooling off period after a trial or a long term contract renewal. Build reminders and a simple cancellation route now, whichever app you use.
Does Why Matters recommend Recharge?
We are a Recharge partner, so weigh our view with that in mind. For brands where subscriptions drive the business, our clients tell us Recharge's customisation helps reduce churn and quickly pays back its monthly cost. For a first subscription offer, Shopify Subscriptions is often the right place to start.
Shopify Subscriptions and Recharge are not really competitors. One is a free way to start; the other is a retention platform for brands where subscriptions drive the business.
Start where your programme is today, measure churn from the first month, and move when keeping subscribers is worth more than the fee. Whichever you choose, build the reminders and the simple cancellation route the UK rules will require.
Tell us a little about your store and we'll get back to you within 24 hours.